Softools - Disconnecting People
Here are the incriminating changes Softools made when the issue was raised with the Surrey & Borders Partnership NHS Trust (SABP) that its Chief Executive Fiona Edwards was allowing her husband's Mark Edwards firm Softools to use her Trust as a case example to attract businesses from and serve as a reference for other NHS Trusts without him or Softools acknowledging his relationship with SABP's Chief Executive. Before
After - SABP's name dropped.
Before
After Surrey PCT logo dropped.
Transparency
The Edwards' husband and wife relationship should have been made clear or they should have avoided this contract and/or form of advertising as NHS Trusts are funded by public money so transparency is an essential requirement.
The slick editing of the Softools website after Fiona and Mark Edwards had been caught on the backfoot is just not good enough. The public dont pay to be duped.
Softools also did work for the East Surrey PCT which had a professional responsibility , as does the Surrey PCT , the official body it merged into , to keep itself at a respectful distance from SABP. Its logo was also instantly removed when objections were raised about the Edwards were using SABP for their own ends while Fiona was officially overseeing the cutting of pitiful £3 payments to SABP's disabled garden centre workers.
The fact that service users themselves have had to flag up this abuse simply demonstrates that the SABP Trust Board, the Trust's PPI and the Surrey PCT have been asleep on the job.
We have asked Fiona Edwards to explain this abuse and are now asking the same quieston of the Surrey PCT.
Labels: Softools
posted by simply human @ 8:55 am
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Its sad that Softools , a company which offers a platform and services for de-risking organisations and achieving corporate objectives has managed to so compromise itself and its client here. Demonstrates lack of sound business judgment and common sense on part of Mr and Mrs Edwards.
Guiding Principle
3. The Trust must be impartial and honest in the conduct of its business, and its employees should remain beyond suspicion.
Softools actions have kinda cleared this one up as the other trusts and organisations Softools was targetting with its case study and members of the public had a right to know that Softools Director and co-founder Mark Edwards and Surrey and Borders Trust Chief Executive Fiona Edwards were married and if the Trust Board and PCT members do not see how concealing this relationship raised and still raises suspicion then I suggest they need to look at the guiding principles again .
Mark and Fiona Edwards have drawn suspicion on themselves here as Softools simply concealed their relationship for promotional and profitable purposes and the pair of them should have realised that this would obviously raise suspicion if it got out beyond the cronies who sit on their Boards.
Softools hastilly edited its website when complaint was made raising suspicions even further so any flack Fiona and Mark Edwards are getting is fair comment as they were entrusted with public money not simply their own reputations.
It is an offence under the Prevention of Corruption Acts 1906 and 1916 for an employee corruptly to accept any inducement or reward for doing, or refraining from doing anything, in his or her official capacity, or
corruptly showing favour, or disfavour, in the handling of contracts.
This story should also be shared on Nowpublic.com because it also needs to partly escape the UK glue mode of public life lazy accountability ..
The last colonies are quite clearly the public services and their networking privateers alongside, that "own" the public supply side
The more these services are broken up the more accountability there MIGHT be if people are allowed to use purchasing power to alter the quality of the supply side and to ask questions as to why we need these drivelling management theorists and system deliverers and neuro-botic thinkers delivering god knows what at the end of the day .
Surely its cheaper to employ a SoftHeaded stage hypnotist and probably more honest and good comedy . Can we have a laugh for our money at least Fiona ?
.
This story IS being shared on NowPublic.com and the reason it IS is because the Surrey & Borders Partnership NHS Trust simply will not apply and adhere to NHS Complaints Processes or FOIA requests as they are legally obliged to do unless people place information in the public domain to put pressure on it to do so.
This pattern was first established by the Trust eleven months ago when complaints about the disgusting way thw Trust was treating its disabled garden centre workers - cutting their pitiful £3 a day payments - were met with an arrogant top down dismissive response informing those concerned about what was happening to ' mind their own business' as the Trust knew best.
The Trust eventually backtracked on the cuts under pressure but the future of the garden centre and its workers is no clearer now than it was back in June 2006 despite the Trust paying Sainsbury Centre for Mental Health ' Consultant ' Helen Lockett over £41,000 to help 'Modernise' its work services , another useless MH charity who knows how much for producing a pathetically amateurish and limited viability report on the future of the garden centre and wasting a massive amount of public money having Trust managers spend the last eleven months applying 'Spin' to whitewash over and distract from this abuse of public money and total fucking incompetence.
Its all a slurry pool
Of take the money
And make the public fool
Of slickery of admin cool
Of dont get caught :
You know
The only rule...
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