Softools - Disconnecting People

Here are the incriminating changes Softools made when the issue was raised with the Surrey & Borders Partnership NHS Trust (SABP) that its Chief Executive Fiona Edwards was allowing her husband's Mark Edwards firm Softools to use her Trust as a case example to attract businesses from and serve as a reference for other NHS Trusts without him or Softools acknowledging his relationship with SABP's Chief Executive.

Before



After - SABP's name dropped.



Before



After Surrey PCT logo dropped.



Transparency

The Edwards' husband and wife relationship should have been made clear or they should have avoided this contract and/or form of advertising as NHS Trusts are funded by public money so transparency is an essential requirement.

The slick editing of the Softools website after Fiona and Mark Edwards had been caught on the backfoot is just not good enough. The public dont pay to be duped.

Softools also did work for the East Surrey PCT which had a professional responsibility , as does the Surrey PCT , the official body it merged into , to keep itself at a respectful distance from SABP. Its logo was also instantly removed when objections were raised about the Edwards were using SABP for their own ends while Fiona was officially overseeing the cutting of pitiful £3 payments to SABP's disabled garden centre workers.

The fact that service users themselves have had to flag up this abuse simply demonstrates that the SABP Trust Board, the Trust's PPI and the Surrey PCT have been asleep on the job.

We have asked Fiona Edwards to explain this abuse and are now asking the same quieston of the Surrey PCT.

Networking A Redistributive Income ...Ooops I Mean Outcome...

a snapshot of the MH poverty industry 2007



Back Story: NHS MH Trust run by Fiona Edwards claimed it couldnt afford to keep paying its Garden Centre workers £3 a day yet it can pay Sainsbury Centre for Mental Health Consultant Helen Lockett £41,000 for leaving its work services in total disarray and award Softools , on which Fiona's hubby Mark Edwards serves as a founding Director a plum IT contract.

Softools which advertises itself thus:

SofTools is a UK-based software company that develops and supplies web-based business improvement applications to leading corporations and public sector organizations

removed all reference to Fiona's Trust when a complaint was made about the Edwards family screwing over MH service users to live it up on NHS money. Check out previous post for ariel view of the Edwards snazzy rural lovenest.

Its amazing what public money can buy.

Please think twice before doing any business with Softools and if you work for Surrey and Borders NHS Trust or use its services ask about why the Edwards do ok off the NHS the next time SABP tells you there's no money in the pot for your pay rise or services.

SABP has declined to investigate this matter through the NHS Complaints Process

Patiently Waiting

-
Originally uploaded by Paulo Vizeu.

Loved this pic by Paulo Vizeu on Flickr, reminded me of resolve . Have been bit ill over the last couple of weeks but I'm still waiting for SABP to formally acknowledge that I am not happy with its response to my complaint about Fiona and hubby Mark Edwards of Softools using the Trust for their own ends and Stanley Riseborough , SABP's User Involvment chappy no less, has yet to get back to me about progressing my complaint to next stage of the NHS complaints process. Stanley has been formally asked to do this and Fiona has been copied in so you have to wonder what the problem is.

Resistance is Futile Earthlings, Socially Exclude yourselves

I noticed from my Flickr account today that Resistance ,the above pic linked to the Justice for Surrey & Borders Partnership NHS Trust Garden Centre Workers Campaign blog, rather than my photographs had had the most single viewings which left me with mixed feelings really.

The viewing figures showed that a lot of people cared about Surrey and Borders exploiting their own service users but it also told me that Dr Bob Groves and his allegedly world leading employment team at the Sainsbury Centre for Mental Health are never going to socially include me as a photographer no matter how much employment focussed Cognitive Behavoiral Therapy they lash out on me.

In fact I asked another member of the SCMH team , Professor Jenny Secker for information on how a friend of mine , a fellow MH service user and really good artist could get help training to be an art therapist. Her mum asked me to as a favour.

I didnt even get an answer from, Secker! who, when it suits her, claims to have MH issues herself..

So there you have it, the Surrey & Borders Partnership Trust draws public attention to itself through exploiting its disabled workers and the Sainsbury Centre for Mental Health team along with MCCH and the other MH charities involved talk up work and training and social inclusion but beyond training people to be ' Trolley Wallies' in Sainsbury's most of these claims are politically correct hot air paid for out of the public purse.

SCMH and MCCH are on a nice little earner though - no consequences for badly screwing things up even - and even Surrey & Borders Chief Executive Fiona Edwards can get her hubby's firm SOFTOOLS some cushtie work and/or free advertising behind the scenes even though SOFTOOLS claims to have improved efficency , performance and best practice at Surrey & Borders is clearly a load of baloney .


This pair certainly seem to have Socially Included themselves though!!!.


Then there's the well paid freelance consultancy work for Chris Carter, apparently SABP's Interim Director of Communications, who didnt even hang round long enough for the ink on the cheque to dry let alone to talk to SABP's critics as she promised to do at the pre AGM Board meeting last year.

Throw in some meaningless and unlawful consultation stage managed by Surrey & Borders and SCMH's unscrupulous managers and suddenly Social Exclusion starts looking more and more attaractive to this official top down corrupt web of exploitation, backhanders and lies?

Spot the Difference

Surrey & Borders Partnership Trust Chief Executive Fiona Edwards appears to have acknowledged the conflct of interest of her husband using work undertaken for her publicly funded Trust as a Case Study on the website of the commercial SOFTOOLS firm he co-founded.

The SOFTOOLS website changed overnight with all references to the Surrey and Borders NHS Trust Fiona Edwards manages being removed but Andrew Edwards is still not professionally acknowledging his relationship to Fiona although his firm is still , without mentioning it by name , using work undertaken at wife's Trust as a Case Study.

So, this:

suddenly changed to this:

and the Surrey & Borders related Surrey PCT's logo here on Softools Welcome Page


Suddenly vanished from Softools Welcome page

Possibly due to the fact that Fiona had not bothered to tell her husband that the East Surrey PCT merged with the Surrey PCT back in October 2006.

Wonder if Softools are getting any more lucrative NHS work in the Surrey area as Fiona is still hiring the Old Moat Garden Centre Workers at £3 a day...

Strangely enough , that ' valued ' business doesnt even have a website anymore.

The Machine is Using Us

While we wait for Surrey & Borders Partnership NHS Trust's Chief Executive Fiona Edwards to draw her husband's attention to the glaring conflict of interest in him using work at her Trust as a Case Study on his firms SOFTOOLS commercial website here's a really interesting video from Michael Wesch .