The scrolling images above are of board members , directors and senior managers of SABP and MCCH Society Ltd. These images are already available online on SABP's and MCCH's own websites. Click on images for details of who these people are.

Thursday, October 26, 2006

E-mail to Jill from Fiona Edwards PA

From: Wilhelmina Cox, PA to Fiona Edwards, Chief Executive of Surrey & Borders Partnership Trust

Sent: 23 October 2006 10:36
To: 'Jill '
Cc: Jo Young
Subject: RE: http://justice4sabtworkers.blogspot.com/


I am forwarding this e mail to Jo Young who is leading taking the Trust Board paper action forward and who would like very much to take stock with justice4sabtworkers all of their outstanding issues and concerns you have. Should you be willing to take up this offer please can you send to her directly your contact details. Her telephone number is 01276 605555 jo.young@sabp.nhs.uk


Wilhelmina Cox

PA to Fiona Edwards

Letter from Karen Wooding , MCCH Director of Operations

Dear Ms Goble

Below is a statement that will hopefully answer your questions and queries concerning MCCH and our involvement in the Garden Centre.

MCCH Society Ltd is a charitable organisation that provides accommodation, support, employment and vocational services for people with mental ill health, learning disabilities and/or autism. We work in partnership with the people who use our services and strive to be person-centred in everything we do, promoting empowerment, meaningful choice and real community participation.

In the Spring of 2005 we tendered to provide and manage a number of services in Surrey. We understand that we were a close second to Richmond Fellowship and when it turned out that one service would not fit as well in the main contract with them we were subsequently invited by the commissioners (Mid and East Surrey PCT and Social Services) to look at providing a service to manage and develop the Old Moat Garden project based on the background information and specification provided in the earlier tender documents. Our understanding was that we received very good feedback for the service users who were part of the tender process.

We made the decision that at that time we could not proceed with the tender until more detailed work was carried out on its overall viability particularly bearing in mind our distance and its size. We were keen to help if we could so agreed that MCCH would work with the Old Moat project for a period of a year on a consultancy basis to look at the opportunities, in particular, ways of attracting new revenue funding, partnerships and even finding an alliance locally, which may suit the local environment better.

During this time, MCCH has worked in partnership with all of the stakeholders to develop a strategy for taking the Old Moat project forward to meet the agreed aims, objectives and outcomes.

Surrey & Borders remain responsible for managing the project. At the end of the year, which concludes this December, it was envisaged that a decision would be made as to whether MCCH would feel able to take on this project to the best interest of all stakeholders including the people currently using the service.

MCCH were not involved in any way in the withdrawal of the therapeutic earnings or its subsequent re-instatement. Indeed we have never been involved in a situation where people in any service we have been involved with would be worse off financially as a result of any action we have taken.

The ‘Paying a Real Wage Guide’ promotes a model of good practice which is designed to ensure that people receive their correct entitlements as far as employment is concerned and supports organisations to work through the minefield of benefits legislation and challenges those organisations that may have used a variety of loopholes to avoid paying people at least the minimum wage. It reflects our experience of working with experts who support our belief that everyone is employable and that real work is often a key component in someone’s journey of recovery from mental ill health. It also shows that this can be achieved, with care, in a manner that ensures that people are not vulnerable to having payments challenged or benefits cut as a result of receiving payments. This is important where it is unclear how payments are made or calculated at a time when these are under closer scrutiny by benefits and minimum pay officials. This is not a comment on what happens in Surrey as we are not familiar with the arrangements as yet.

We were unaware of your campaign until you contacted our local senior manager and would as previously stated be prepared to meet with you to discuss our work.

You also correctly stated that we are distressed by the photographs that are on your web site of the Non Executive Directors of MCCH that imply that they are paid. All the Non Executive Directors are unpaid and give their time freely to govern MCCH. This is why I requested that those pictures, along with the damaging and misleading comments, be removed.

I would like to reiterate that no decisions have been made at this point in time as to whether MCCH will be taking on the provision and management of the Old Moat Garden Centre.

If you would like to arrange to meet with us please let me know and I will arrange a time suitable to you. I would not agree to be recorded but would be happy for you to report on the website the outcome of the meeting.

I am pleased to at least have had this opportunity to set the record straight and look forward to your positive response in light of this.


Karen Wooding

Director of Operations

MCCH Society Limited

Sunday, October 22, 2006

Case Studies


It would be helpful if we could compile a short book of case studies highlighting just how common the type of work related exploitation we are campaigning about is within MH services and the MH charity sector.

If you have ever 'worked ' for services or a charity without payment or contract and believe you were exploited write a short account of your experiences and send it to me at slamback@gmail.com. We will not use people's names or personal details.

If you are interested in getting involved in this project please contact me at the same address.

Please share this information with other service users.

Jill's Letter to Dianne Woods, East Surrey ( now Surrey-wide ) PCT

From Jill Goble

To Diane Woods, Service Manager, East Surrey PCT.

Dear Diane Woods,

Referring to the telephone conversation I had with you on Friday October 20th I am writing to confirm the following details.

First that you told me there is currently no contract with MCCH Ltd to run The Old Moat Garden Centre but that they are doing a report on the options for this centre which will be with you in about a month. You agreed that I could obtain a copy of this report from you when it becomes available. I would also like to know what will happen once the report becomes available and what measures will be taken to ensure that there is sufficient consultation with services users, carers and other concerned parties before any contract is awarded? Will it be possible to make any representations concerning alternative options for the Garden Centre as we have already done to Ms Fiona Edwards, Chief Executive of Surrey and Borders Partnership Trust, who currently run the centre? Where and to whom can we make these representations and what group of staff will be responsible for ultimately awarding the contract? Will the option to keep the Old Moat , as an NHS service, which could be managed and run by service users themselves, be considered?

Secondly I confirm that you told me that The Richmond Fellowship have already been awarded a 5 year contract to run the other work schemes in the current Priority Enterprises although Queens Park, Craft and Art Matters and Assembly Matters will not transfer over to them until next year. You said that as a Freedom of Information Request you will email me a copy of the contract with the sensitive information taken out and that it is based on the Task Force/3rd Sector Model Document designed by the Department of Health. You said that the £3 a day payments to the workers which Ms Fiona Edwards at SABP has recently agreed to reinstate will not be continued by the Richmond Fellowship and that it is argued these are discriminatory and against the minimum wage act in themselves. My argument is that the contract with the Richmond Fellowship is not in the best interests of the disabled service users because it does not create any new job opportunities which pay at least the minimum wage or above and expects them to work as unpaid labour as volunteers in the kind of work non disabled people would not be expected to do for free. But because the Richmond Fellowship are a charity there are few rules to prevent long hours spent volunteering and the following guide from the government also supports the view that these schemes are exploitative :

From 'You can work it out. Best practice in employment for people with a learning difficulty' :

"As services seek to help people find more meaningful activities than sitting around in day centres, employment is acknowledged as playing a crucial role in people's lives. But success in getting people in to paid work remains woefully inadequate. Instead, services have created a world based on work for which few people get paid. There is a growing variety of training, social enterprises, work-related projects, work experience and volunteering schemes. There are people who to all intents and purposes are working, but who receive little or no payment.
This is illegal unless there is genuinely no obligation to attend and no obligation to do anything.There are people who are described as volunteering- this conveniently gets around the issue of employment contracts and payments. These situations are exploitative."
This guide can be found at: www.valuingpeople.gov.uk


There are many other reasons why our campaign does not think that the contract with the Richmond Fellowship is in the best interests of the disabled service users and our objections can be found in detail on the campaign site at http://justice4sabtworkers.blogspot.com/

Thirdly I quoted to you part of a document by Helen Lockett written in May 2006 which confirms that the contract with Richmond Fellowship would go ahead and that:

'The implementation and continued operation of these new services will be monitored through the performance framework by the PCT Commissioning Manager and through the Work Services Operational Group (WSOG) which reports to the Local Implementation Team'.

You confirmed that Emmanuel Gbetuwa Mental Health Commissioning Manager is on the WSOG group which is made up of people from each of the providers but you did not say if the reports that they make are public? I am still confused about how the new contract with the Richmond Fellowship is going to be monitored and hope you can give me more detailed information about how we can be kept informed about this and how we can make representations we consider necessary concerning the implementation and monitoring of the contract?

Fourthly we are concerned by a project on the Richmond Fellowship website which they run in Swindon .. This states that they are running out of funding and will have to cut back the project unless they find alternative providers. Are the services in Surrey also in danger of this happening? Can you please give me detailed information about the funding arrangements for the Richmond Fellowship regarding these new contracts as well as the amounts Surrey will be paying both to commission the services and to place service users in the projects once they are running?

Finally we are wondering about the role of Surrey County Council in the externatisation of these services. The contracts officer I spoke to at Surrey County Council told me that they currently do not want to take over the contract with the Richmond Fellowship from the Primary Care Trust.

Please can you treat all my questions as Freedom of Information Act enquiries and can I also thank you for your response to my phone call on Friday which gave us some clear information which previously we had found it very difficult to obtain despite all our enquiries and FOIA requests to Surrey and Borders NHS Partnership Trust and others including MCCH Ltd.

Yours Sincerely

Jill Goble
http://justice4sabtworkers.blogspot.com/

I can also be contected on Jill@goblej.freeserve.co.uk

Saturday, October 21, 2006

Comparing Responses from services

From Jill Goble

I feel angry at the way we have been deliberately denied information by the SABP bosses and I don't think MCCH Ltd responded very well either. Instead of just saying they are only doing a report and do not have the Old Moat garden centre contract yet they complained about the photos of their board members on this site even though these are already in the public domain. Then they complain there are inaccuracies on this site and that they have a very person centred record. And they don't answer a single one of my questions about their plans for the Old Moat Garden Centre. MCCH suggest a meeting but when I ask if this can be taped and up on our site they don't reply. Well we are people and service users ourselves and if that is an example of how person centred their responses are then they leave a lot to be desired.

Same with Fiona Edwards saying that as far as she knows the transfer to external providers will go ahead.

Was she really saying she doesn't know or that she can't be bothered to tell us what is happening?

Compare this with the way I did find out the information about the contracts. The building on the best document says the contracts would be with Surrey County Council so I looked all over their website and eventually found what they call their 'procurement' department. All the contact numbers were on voicemail but I eventually found an operator who put me through to a Mrs Lyndsey. Now she was really helpful and she rang me back the next day to say she thought she had found the person I needed to speak to but was just waiting to check. Then she rang me back again to tell me the contact name and number of the person I needed and later she rang back again to ask if I had got through to the right person OK. How is that for helpful service to the public. Then the contracts officer Sandini Crane at SCC was also very helpful and put me on to Diane Woods at the PCT who knew all about the current contracts situation. Yes sorry I got the names wrong earlier and it is Sandini Crane at SCC and Diane Woods at the East Surrey PCT.

The point is if some people can be helpful and provide clear information why are the others so difficult and obstructive?

As for these people earning in the £100,000s range I think that is about 5 times the national average wages so are we as service users getting 5 times average services for this price? Er well we have all the evidence on this campaign to show the answer to that is definitely no... In fact as Rosemary says they don't seem to provide any services anymore but just farm them out to all these external providers. The things that they still have to do like deal with our FOIA requests they can hardly seem to be bothered to do either.

Would it make any difference if there were no managers and directors?

Would we even notice?

Years ago the NHS did not have all these managers and admin style people and yet now they say the admin blocks are bigger than the medical units. Weber called it 'the iron cage of bureaucracy' if I remember because it increases itself rather than getting anything done.

By the way on their website the Richmond Fellowship have a garden style project in Swindon full of unpaid volunteers and they are complaining their funding is running out and they will have to cut back all their services if they don't get more money from somewhere. Is this what will happen to the services they now have a 5 year contract to run in Surrey?

Friday, October 20, 2006

Is Surrey County Council putting people first re. externalisation of SABP's work services?



I couldnt find anything directly related to the externalisation of work services in Surrey County Coucil's reports, agendas or minutes available online here
but the sites dedicated search engine returned the following when I typed in Surrey & Borders Partnership trust ' and I am wondering if SCC still has a Councillor on the SABP Board and if so who it is. SABP definitely seems to be out of step on a number of issues set out in this agreement and if it still applies there are a number of grounds for complaining about the way the externalisation of the Old Moat Garden Centre and Therapeutic Payments issue has been handled to Surrey County Council , including irregularities in the bidding process.

The Council also has a Best Value policy that it should perhaps look at again before signing off the dodgy deals around the Old Moat Garden Centre and MCCH and the other SABP services being handed over to the Richmond Fellowship.

Raise your concerns with Surrey County Council through the Action Links


Memorandum of Understanding


This Memorandum is made the 1st day of September 2005 between:-(1) Surrey and Borders Partnership NHS Trust of Ramsey House, West Park,Horton Lane, Epsom, Surrey KT19 8PB and (2) Surrey County Council of County Hall Penrhyn Road, Kingston upon Thames, Surrey KT1 2DN and(3) Hampshire County Council of The Castle, Winchester, Hampshire SO23 8UQ

Introduction

The purpose of this Memorandum of Understanding is to describe the way in which services will be planned and provided by effectively sharing and allocating responsibilities between the Trust and the Councils for the benefit of people who use services, carers and staff. This document sets out an agreed framework, notwithstanding that the parties may wish in the future to consider alternative arrangements for partnership working.

For the purposes of delivering the services Surrey County Council will represent and be accountable to Hampshire County Council as Hampshire’s agent as set out in Appendix 1 to this Memorandum of Understanding.

Definitions and Interpretation

The following words and phrases shall have the following meanings:-Councils means Surrey County Council and Hampshire County Councils Trust means Surrey and Borders Partnership NHS Trust Authorities means to the Councils and/or the Trust. Officer means any employee of either party who has authority to undertake a specified action, including authority to manage staff.

1. Trust purpose

The purpose of the partnership is to jointly plan, co-ordinate and deliver the services that each of the parties are required to deliver pursuant to their respective statutory functions.

The Trust’s overall vision, supported by the Partnership is “Capturing hope and
building on dreams”.


2. Principles


Surrey and Borders Partnership Trust is committed to being an organisation which
• Treats people well ( which it has just admitted it did not do)
• Involves not ignores
• Creates respectful places

And is
• Open, inclusive and accountable

The following principles of partnership working have been agreed between the
parties:

The parties will respect and reflect the statutory rights and duties of each
party.

The parties will ensure that there is clear accountability for all decisions and actions.

The parties will ensure that management arrangements will be such that they will engage partner directors, managers and elected members in corporate considerations of policy and strategy.

The parties will ensure that the ambitions and aspirations of the parties will be incorporated within the Trust strategy.

The partnership arrangements will reflect and support national initiatives and
governing bodies including the National Service Framework, Healthcare Commission and Council for Social Care Inspection (CSCI).

The partnership arrangements will place responsibility for service provision where this can be demonstrated as being most effective, subject to any statutory obligations.

The parties will ensure that there will be a single (non-duplicated) process of assessment, treatment and care.

The partnership arrangements shall make provision for variety in the delivery of treatment and care.

The partners shall recognise the proper employee relationships and contractual obligations of each party.

All managers will receive induction or training in the roles and key relevant policies of the partners.

The partnership agreement will support integrated governance and supervision.

The resourcing of services shall be explicitly agreed. There will be no arrangements for pooling of budgets within this arrangement.

3
The partnership arrangements will be sufficiently robust that will easily provide
for amendment, including the addition of new services and partners, including those in the voluntary sector.

3. Duration
This agreement is initially intended to serve from 1 April 2005 to March 31st 2008 unless replaced by an alternative agreement within this period, and will be subject to an annual review.

4. Overall structure

The Trust structure will take account of partnership needs at the highest level. The new Chair and Chief Executive will co-opt a Surrey County Councillor onto the Trust Board in consultation with Surrey County Council in accordance with the arrangements set out in Appendix 2 to this Memorandum of Understanding. The Chair will meet with the co-opted County Councillor on an annual basis to monitor and review this role.

The Executive Team will include a Director of Social Care and Carer Involvement.
This critical post will include accountability for the Trust’s social care strategy and for ensuring that the Council’s needs, both practical and legal, are built into Trust working arrangements. The post-holder will also provide professional leadership and accountability for social care staff working within mental health and learning disability services.

The Director of Social Care and Carer Involvement will be employed by, and thus
accountable to Surrey County Council through the Area Director with the Strategic
lead for Mental Health. He or she will play a full part in the work of the Trust and will be responsible for this, reporting on a regular basis to the Chief Executive.

5. Staff management and development


For the duration of this partnership arrangement the Trust and the Councils will
remain as employers of staff within joint working arrangements. Employees will
continue to be employed by the body that employed them at the start of this
arrangement. The Trust and the Councils will continue to assume all employer
obligations under individual contracts of employment and HR policies approved by
the Trust or the relevant Councils as the case may be, in accordance with the
employment status of the individuals concerned, in consultation or negotiation with
the relevant recognised trade unions, where appropriate.

It is important therefore that there is a clear mutual understanding with regard to the status, number and arrangement of posts within joint working and whether these
posts are:

• Council posts meaning posts that are subject only to employment by Surrey or
Hampshire County Council
• Health posts meaning posts that are subject only to employment by the Trust
• Joint posts meaning posts that are subject to employment by either Surrey or
Hampshire County Council, or the Trust

4
Examples of Trust Director-level posts are currently in place for the following
• Director of Social Care and Carer Involvement (Council post)
• Director of Merger and Integration (Trust Post)
• Director of Operations (Joint post as above)

Where employment is by the Surrey or Hampshire, staff will be employed on
standard county council pay, grading, and terms and conditions of employment
unless the Councils, in consultation or agreement with the relevant trade unions,
determines otherwise. In the case of Approved Social Workers (ASW’s) this will
include statutory duties under Section 114 MHA 1983 in accordance with Appendix
3 to this Memorandum of Understanding Where employment is by the Trust, staff will
be employed on appropriate Trust pay, grading, and terms and conditions of
employment unless the Trust in consultation with the relevant Trade unions
determines otherwise. In either case, existing arrangements for regular supervision,
Annual Appraisal and Personal Development Plans will continue. The pay and grading etc of joint posts will be individually determined in relation to the established procedures for both Councils and the Trust which will result in
employment by one employer or the other.

If either party wishes to make organisational changes that would result in potential
redundancies then before any such decision was taken to implement the changes it
would be discussed first with the other party. While both parties accept that the other may be constrained to implement organisational change that results in redundancies of staff, both parties agree that discussions would be held in advance of any such decisions to agree on how the funding of any costs associated with meeting the appropriate organisations redundancy policy could be met.

Management Employment Procedures

As a matter of principle, issues initiated by line management in relation to any
particular member of staff subject to joint working will be progressed under the
normal procedures relevant to that employer. For example, a matter relating to
sickness/attendance for a Surrey or Hampshire County Council employee would be
progressed under the relevant Council's Attendance Management Procedure.
Similarly, issues initiated by an employee will be progressed under the normal
procedures relevant to that employer. For example, a grievance raised by a Trust
employee would be progressed under the Trust's grievance procedure.
Managers responsible for handling such procedural matters in relation to staff under
their direction will receive support in relation to the use and operation of these
procedures from the relevant employer's HR function.

There may be circumstances where potential conflicts and/or difficulties arise with the strict application of these principles. If such circumstances arise which cannot be resolved they should be referred in the first instance to the appropriate Operational Director for the Trust, and the Director of Social Care and Carer Involvement. If the issue still cannot be resolved it will be referred jointly to the Area Director, Surrey County Council (Strategic Lead for Mental Health) (or the Assistant Director, Adults for Hampshire County Council) and the Chief Executive of the Trust.
5
Operating Procedures with Employment Implications

County Councils and the Trust have established separate and individual
arrangements for joint consultation, health & safety management, etc. which will
remain in force for the duration of this initial agreement.

6. Complaints

All complaints will be dealt with at as local a level as possible with an integrated
approach. Initially the line manager will attempt to resolve any complaint informally. However, if a complaint about a service that is being delivered by a Council/Trust employee or funded/provided by either Council(s)/Trust cannot be resolved informally or at a local level, the procedure of the Council/Trust will be followed at the appropriate stage.

7. IT systems and performance management.


All staff will be responsible for appropriate input into Trust IT systems. County
Council staff must input into the relevant County Council IT system as required by
each Authority and line managers will ensure that performance management reports
are completed as required by each County Council as well as Trust reports.

8. Finance

Each party to this agreement shall maintain existing separate financial arrangements.
Accounting for services, including costing and budget management shall be
managed by the authority through which those services are funded and provided in
accordance with its normal standing financial instructions and accounting
procedures.

9. Equality and Diversity statement


All parties to this agreement are committed to valuing and promoting diversity in
employment, service delivery practices and its general environment. A particular
expectation of all leadership posts within the Trust is that each individual will take responsibility for promoting open, inclusive and accessible service provision, staff development and valuing and respecting different cultures.

10. Premises

Each party shall be accountable for the maintenance of its own premises to
acceptable standards. Where it appears that there may be surplus property the ‘owner’ shall consult with the other in respect of any intended change of use or planning application.

11. Making partnership work


All Parties shall consult with each other on the health and social care strategy; ideally this process will be cohesive and complementary. Every effort will be made to
achieve this since successful service delivery is based on an explicit needs based
strategy. The development of the consultation process will be facilitated by the
6
Director of Social care and Carer Involvement, Area Director with Strategic
responsibility for Mental Health, Trust Directors and Chief Executive.
If there is any disagreement between the parties or their officers about any aspect of service planning or delivery, every effort will be made to achieve agreement as
locally as possible. In the event of failure to agree below authority level one report shall be written by each/all senior officers describing the facts and placed
simultaneously to the Chief Executive of the Trust and Area Director, Surrey County
Council (Strategic Lead for Mental Health) or the Assistant Director, Hampshire
County Council

The parties to this agreement recognise that this agreement will not address all the
issues that may arise as a result of a developing health and social care partnership.
The absence of detail and legislative context within the Memorandum of Understanding is not intended to prevent but to actively promote and encourage the
development of a mutually supportive and positive culture.

Wednesday, October 18, 2006

Unanswered Letter

Dear Ms Edwards
Old Moat Garden Centre

I wrote to you 18.09.06 and you were kind enough to respond.

Perhaps you are now in a position to advise if and how my submissions ( see below) are being taken into account and I would appreciate such information. Thank you.

Walter Dean (prof)


Dear Ms Edwards

Old Moat Garden Centre

I’m concerned by plans to transfer ownership of the Old Moat Garden Centre site to Richmond Fellowship ( read MCCH Society Ltd ) perhaps not in the best interests of taxpayers or employees. Asset stripping may appear immediately attractive but in the longer term is usually counter-productive.

Do you not agree it is in the public interest to suspend current plans for disposal of the Garden Centre until other options have been examined especially but not only the possibility of business development as described in my attached submission?


Yours sincerely


Walter Dean (prof.)

BSc, MIIE, MBA, BIM, FRSA

Hon. Lect., European Ctre. for Prof. Ethics

Retired Professor of Business Studies

Warwick (University) Business School



----------------------------



Old Moat Garden Centre



Business Opportunity Discussion Paper


Briefly reviewing the situation of this enterprise it appears there is a good case for consideration of business development

A. The land is a significant borrowing asset and there may be considerable
untapped local product demand including supermarket and other distribution outlets which could be proved by survey


B. It seems that promising promotion/distribution possibilities such as Direct Marketing; Internet; Home Deliveries, targeted A&P etc., etc. have not been considered

C. Understanding of these issues together with review of opening hours, customer-oriented staffing levels and training may well demonstrate a significant business opportunity offering income and retaining assets within the public domain

D. Hence I suggest Surrey and Borders Partnership NHS Trust employ local professional business expertise to produce a Business Opportunity Development Plan for public consultation and Council review before final decisions are made


Walter Dean (prof.) 18th September 2006

BSc, MIIE, MBA, BIM, FRSA

Hon. Lect., European Ctre. for Prof. Ethics

MH Related Blogs in the Media

Society Guardian ran this article today. Trust's , Government Quangos and greedy MH charities have received hundreds of millions of pounds to get the voices of people with MH issues and carers heard whereas what is making the news here is the voices of ordinary people who want to raise awareness of the problems they face - including the uselessness , greed and corruption of much of the MH poverty industry - for free.

Check out these blogs and bookmark them . Better still start blogging yourself and exchange links.



The view from the
blogosphere


Bloggers detailing their experiences with either mental illness or drug and alcohol addiction are well-established in the US, perhaps because of the country's confessional culture.

Over in the UK, users of mental health services are starting to come forward and blog about their
lives, but there are very few dealing with substance misuse. Here is a pick of blogs from users of mental health and addiction services in the UK


Phil Hoad
Wednesday October 18, 2006
SocietyGuardian.co.uk





Recovery Road is written by an anonymous blogger based in London and currently receiving alcohol treatment. He writes about his perspective on his former lifestyle, eyesight problems, Celtic FC, rock music, mountain-biking and his efforts to stay sober: "I'm amazed when talking to opinionated non-alcoholics. Some of them believe because the program requires the alcoholic to believe and trust in something greater than himself, that's a bad thing. They suggest that it discredits Alcoholics Anonymous. Incredible."

"I am always questioning my motives for things I do, and this journal is making me address issues as they come up, and sort out feelings as I go along." Blogging is proving a means of self-exploration for Don, a 50-year-old writer and recovering alcoholic. He began his blog in April this year with reflections on philosophy and politics, but quickly moved onto his arduous
life of sobriety: "When we decide to give up our habits which hurt us, our addictions which drive us mad, it's absolutely the hardest thing even to get out of bed, let alone make a life decision to keep with a programme of recovery."


Birmingham & Solihull Mental Health User Watch is an independent monitor on services provided by the local NHS health trust, writing about issues from the perspective of patients, and a forum for comment on national government policy regarding mental health treatment. Recent posts include petitions to 10 Downing Street, the therapy supply pool in Birmingham and class divisions in mental health treatments: "An article by a journalist in 2005 wrote about therapy services in Birmingham and highlighted the disparity of a type of family therapy treatment resource between the more middle class areas of nearby Olton and others areas of Birmingham which the Birmingham & Solihull mental health trust has included within its
entire service province."


"I was told that another person under the care of the local psychiatric services has died... I knew the lady. We had been in the acute unit and in a respite care centre together. She suffered terrible depressions." Blogger Mandy Lifeboats Ahoy is shocked by standards of psychiatric care in the UK, something she has first-hand knowledge of. She writes about the issue along with
indie music, poetry, her daughter and her studies.


Mental Nurse is a blog written by a middle-aged nurse who "has enjoyed it, am currently enjoying and fully expect to enjoy it for many years to come". He and his co-bloggers reflect on first-hand experiences working in the mental-health field, and blow off steam on other topics too. "At the discharge planning meetings, staff had warned how if she was crossed she would shout and push staff. Some ward staff were clearly frightened of her, and their whispered
advice was to leave her to her own devices, while braver ones stated that Sue needed to have very clear boundaries set for her to 'help her to learn to manage her behaviour'. Boundaries of course mean saying no when she wanted anything."


The Wife Of A Schizophrenic blogs about caring for her husband, "Mr Man", who struggles to cope veering anxiety levels and the best treatment for his condition. It's hardly easy for her, as she relates in one entry in which her husband shows unexpected lucidity dealing with his psychiatrist: "Part of me knew it had to be an act, but I didn't understand why he was doing
it. I was angry and upset because it was making me look stupid and overprotective. I was struggling to cope with his illness at home but he was acting like everything was fine."


Dominocat has suffered from agoraphobia and severe panic attack disorder for the last six years. She sometimes feels that people don't want to hear about her discomfort, but she wants to let the world know what panic is like: "I think I screamed, I can't really remember. I remember yelling over and over for him to stop the car, I needed - no I HAD TO get out. It seemed like a million years before I could open the door." Lately, she's been posting about how she's getting on with cognitive behavioural therapy, as advocated by J, her new
counsellor.

Measuring the Patients Voice & Satsifactions ref Service Changes

Fiona Edwards
Surrey & Borders Partnership Trust
Ref: Epsom Garden Centre .
Dear Fiona

I am very concerned about the methods SABPT use to create changes in , User-services and the elements which make them up.

Its clear at the Epsom Garden Centre where Brian Hall had his £3 a day deducted , that very little consultation took place with the actual Users there. Ofcourse I invite you here to specify and confirm that your Trust did directly involve those Users at that centre or their direct Carers.

Quite what is meant by any form of User Representation at SABPT which is supposed to credibly represent those Garden workers at Epsom is simply not clear.
So how did your Trust specifically involve them at that centre in the changes that were implemented and appear to have been simply applied to them without their direct involvement ?

It appears you have some kind of User-type groups elsewhere in your Trust vicinity which appear to rubber stamp policies and lubricate them through which at the same avoid the specific difficulties of individual centre consultation eg . ref : The Epsom Garden Centre .

Do you have plans to be more sensitive about how you measure patients voices and their satisfactions after changes you make to their services in the future ? What are they , in relation to each Centre or location of servces having its own right to express the voices of patients there in a recorded way so the PPI forum or anyone else independently can audit that ?

Auditing for effective patient satisfaction after service changes and the varying of arrangements have taken place , must be done for scruntiny . SABPT's arrangements appear to be very poor and non specific ...

Turning to the financial changes for Users at the Garden Centre . Have these folk had a chance to make up their losses by being awarded extra benefit money for their efforts ? Are they in receipt of allowable rewards or compensation for giving of their time ?

Have you had any drop out rates as a result of the changes you have implemented at the Centre ?

None of these things are clear Fiona and I complain they should be by now ...
We all pay for effective services in the country and effectiveness should be demonstrated ..

Regards
Paul Brian Tovey
Independent Monitor For Mental Health Matters

Complaints : Measuring the Patients Voice & Satsifactions ref Service Changes .

Dear Mr Tovey

Thank you for your email of 4th September 2006. People at the Old Moat Garden Centre were informed of the decision at communication meetings which were facilitated by an independent service user consultant who works with people with mental health and learning disabilities. These meetings took place in early May.

The Trust does take involvement seriously. A significant step forward for us was the development of our Forum of Carers and People who Use Services (FoCUS), in consultation with people who use services, carers and families. The role of FoCUS as part of our governance structure is to:

· Place people at the heart of what we do
· Set standards for how we involve people
· Measure how we are doing against these standards for involving people
· Measure how well we are delivering our services

In this way FoCUS will hold us to account for the work we do. Indeed, FoCUS raised the issue of therapeutic payments with us.

We also regularly work with service users in relation to specific service developments.

We are committed to auditing services following service changes and on an ongoing basis. There is still room for improvement in this area and the Trust is working towards a more consistent approach across all service areas.

You asked about drop-out rates. Only six people have left any of our "work services" since May.

We now acknowledge that that the decision to stop therapeutic payments was incorrect and, at the Board meeting on 28 September we decided to reinstate the payments. An action plan will now be drawn up .We will then work with the people affected to clarify the situation that applies to them and ensure that they (or their carers) are involved in deciding the way forward for them.

I hope this answers your questions fully.

Yours sincerely
Fiona Edwards
Chief Executive

Tuesday, October 17, 2006

What is the Role of Service Users in MCCH's projects?

From Jill Goble,

I did put a comment on this blog ages ago from an SABP report I found which stated the garden centre would be going to MCCH Ltd who came second in the tender process. But then I got distracted by some comments by Peter Kinsey about the Richmond Fellowship not being able to pay wages because they are a Trust and that being a reason they stopped the £3 a day payments. Even now I am very concerned about the other projects going to the Richmond Fellowship as I do not think this will protect the disabled workers rights and opportunities at all.

Anyway it is only recently I linked MCCH Ltd to Helen Lockett the project manager from Sainsbury Centre for Mental Health as MCCH published the report she edited.
It seems to me that dispite our many freedom of information act questions we have still not been given any clear information from SABP about what the tender process entailed and how it was decided who would get which contracts. We also do not know the terms of the contracts. How much money is going to be changing hands and will SABP still be paying to place service users in the projects? If so how much will this cost compared to running the service themselves? I know it is government policy to farm out these services now but surely we as service users need much more information about and say in the whos and hows and how much of this provision. I also feel that in every tender process there should be a way of offering the same terms of the contracts to service users themselves so that we have the chance of running our own services maybe in the form of workers co-ops or some other arrangement which puts service users much more in control of policies.

Service Users should be actively helped to do this by the Trusts before they are allowed to grant these contracts to outside agencies.

If the contracts do go to outside agencies then built into the contracts should be strict criteria concerning service users getting a lot of control in how the projects are developed and run.

The report 'Paying a Real Wage in Work Projects' published by MCCH was written for managers of work projects and tells them how to legally get around the Minimum Wage legislation by using a lot of volunteer labour. But a few service users are given real jobs that do pay the minimum wage. For this they pat themselves on the back as though they are being really progressive and good to the disabled people in their care. I do not get any sense from it that it is a basic right for disabled workers to get the minimum wage same as any other workers.

As Mandy commented a lot of these decisions are made behind closed doors and I do not feel even now after months on this campaign that we have access to any open and accountable information concerning the project contracts, the funding and the costings or the plans which seem to be being made for the disabled workers and not in consultation with them or with anyone else affected. I feel we are still being kept very much in the dark. Perhaps a meeting with MCCH Ltd will go some way to opening up information and consultation but I have not yet heard back from Karen Wooding about whether or not they will agree to have such a meeting taped and up on this site and she has not written with details of the inaccuracies she claims are on this site. We are still as much in the dark about their plans for the disabled workers at the garden centre as we were before I wrote to MCCH Ltd.

Thursday, October 12, 2006

Prompt Response from MCCH Society Ltd

Dear Jill

Thank you for your e-mail.


Following your voicemail on Tuesday, I e-mailed Jo Young as I have not had any involvement with the campaign or the Trust’s discussions or decisions regarding the therapeutic rewards and wanted some information from her before responding to you. As of yet I haven’t heard from Jo, but am copying her in to this e-mail.

In the meantime, my Director of Operations, Karen Wooding, will be happy to discuss the issues you raise in your e-mail with you and I’ve passed your number on to her.


Regards


Sandy Hampson

Project Development Manager

MCCH Society Ltd

Wednesday, October 11, 2006

Jill Goble's Letter to MCCH

Ms Sandy Hampson

Project Development Manager

MCCH Ltd


Dear Ms Sandy Hampson,

I have been given your name and number as the person responsible for The Old Moat Garden Centre in Surrey by your Head Office. I left a message on your answer phone yesterday but so far have not heard from you. Since June I have been involved in a campaign to get justice for the disabled workers at the Old Moat Garden Centre and our campaign can be found on the internet at:

http://justice4sabtworkers.blogspot.com/




The campaign started when we found out that the disabled workers at the garden centre had their £3 a day wages cut to nothing by Surrey and Borders NHS Partnership Trust (SABP) who currently run the centre. In the course of the campaign we have complained to the Disability Rights Commission, on the Minimum Wage and to SABP who delayed answering our freedom of information requests. In the course of our investigations it became clear that there is a pattern of avoiding paying the minimum wage to disabled people in this country and that many are in exploitative situations without rights or equality. The best interests of the garden centre workers were not taken into account and they have been treated particularly badly.



Finally on September 28th at their board meeting SABP backed down and offered written apologies to all the disabled workers affected as well as return of their £3 a day payments which will be backdated to when payments ceased. SABP also agreed to conduct a review in which they would:



(c) Require the Director of Operations (Mental Health Services) and the Director of Services for People with a Learning Disability to develop an action plan
which will:

• Assess activities undertaken and develop guidelines to differentiate
between ‘work’ (for which the NMW or higher will apply), ‘therapy’, ‘training’ or ‘voluntary work’ (for which no payment, other than expenses,
will apply).

• Undertake individual assessments on those attending in order to ensure that payment for attending ‘work’ does not adversely impact on benefit.

• Ensure that the work centres (other work services are affected but we believe these are due to be taken over by the Richmond fellowship rather than MCCH Ltd) remain viable with any increased cost associated increased payments for work undertaken. Any change will be subject to further consultation.

The plan will be developed in conjunction with people using the services, their
families and carers and care workers. Legal advice will be sought on the action plan prior to its implementation.



While our campaign has been pleased with this progress on behalf of SABP in the best interests of the disabled workers we have also been informed by Ms Fiona Edwards, the Chief Executive of SABP, that the transfer to external providers will go ahead. I am therefore contacting you because we have many questions concerning your plans for the centre and your treatment of the disabled workers.



In particular I was especially concerned by a phase in Ms Edwards report that indicates MCCH Ltd as the external provider would now become reluctant to take over the centre because you would see the obligation to pay the disabled workers their £3 a day as well as be assessed for their entitlement to the minimum wage as a liability

Could you confirm whether or not you are going ahead with taking over the Old Moat Garden Centre under these circumstances and on what date you expect to take over?

Could you please also confirm that you do not see the disabled workers as a ‘liability’, are there to work in their best interests and will continue to honour their right to receive their £3 a day and preferably be employed properly on at least the minimum wage?



I have read the document ‘Paying a Real Wage to People in Work Projects’ which was published by MCCH Ltd and edited by Helen Lockett who coincidentally project managed the modernisation at SABP which cut the disabled workers £3 a day payments.

I am troubled by the emphasis you and Helen Lockett place on the unpaid labour of disabled ‘volunteers’ in these projects. The government also describes these ‘volunteering’ positions as exploitative in the report below:



From 'You can work it out. Best practice in employment for people with a learning difficulty' :

As services seek to help people find more meaningful activities than sitting around in day centres, employment is acknowledged as playing a crucial role in people’s lives. But success in getting people in to paid work remains woefully inadequate. Instead, services have created a world based on work for which few people get paid. There is a growing variety of training, social enterprises, work-related projects, work experience and volunteering schemes. There are people who to all intents and purposes are working, but who receive little or no payment.

This is illegal unless there is genuinely no obligation to attend and no obligation to do anything.

There are people who are described as volunteering- this conveniently gets around the issue of employment contracts and payments. These situations are exploitative.’

This guide can be found at:
www.valuingpeople.gov.uk/EmploymentGuides.htm

I am therefore very concerned that the disabled workers at the Old Moat Garden Centre will go from one bad situation of being exploited as very cheap labour by SABP to another with MCCH Ltd where they will be classed as ‘volunteers’ rather than workers entitled to at least the minimum wage and their exploitation will continue. Could you please reassure us at the campaign that you are not planning on using the disabled workers as unpaid labour and give us a full explanation of what your plans are to protect their best interests, make sure they are treated equally and not discriminated against because they are disabled.

I would also like to ask if you are planning on keeping the garden centre as a commercial business and expanding on the services it currently offers such as in internet and mail order sales and in increased opening hours? I ask this because although it is said that the garden centre is currently a commercial business it is not being run in a way to maximise the potential opportunities available for the disabled workers. This is important given recent reports that disabled workers all over the country are illegally not being paid at least the minimum wage they are entitled to and good opportunities are very limited. I would also like to ask if any purely therapeutic element of activity will remain at the centre given concerns by some campaigners that more vulnerable people might otherwise be excluded?

Finally I would like to say that we hope our campaigns communications with your organisation will be productive and all responses we receive or do not receive will be reported on our campaign blog.

Yours Sincerely

Jill Goble

Help us get Justice at:

http://justice4sabtworkers.blogspot.com/

Tuesday, October 10, 2006

Transfer to MCCH Ltd


From Jill Goble

I have been on the phone to the Minimum Wage People about this missing investigation and have been told that as a third party I am still not allowed to know any details about the investigation even to the extent of whether one has been conducted or not. However the manager did say that one may be going ahead even if SABP are 'not aware' of it. He said all complaints ARE investigated. They have also taken down all the details a second time and promise that they will be investigated again but still as a third party I am not allowed to know any of the details. I have been given an email address to complain about this situation. The woman who took the details of the second complaint said she also had read about the scandal of how disabled people are not being paid the minimum wage they are entitled to in this country.

As far as the consultation document Fiona Edwards enclosed is concerned this is the Building on the Best Work Services Review published in Jan 2006 and this states that the old moat garden centre will go to MCCH Ltd and not the Richmond Fellowship.

MCCH Ltd are listed among social enterprises rather than as a charity. That means they have to publish their accounts and I saw they had a turnover of some £23 million for 2005. Their main work seems to be in providing supportive housing projects for disabled people. They do have a couple of work projects and significantly one of these Tuck by Truck is written up in the report 'Paying a Real Wage to People in Work Projects' which was edited by Helen Lockett. So MCCH publish Helen Locketts report and she as project manager sells them the garden centre. Cosy doing business with your friends isn't it...

The Tuck by Truck project does rely on a lot of volunteer labour from the disabled workers which I think is exploitative but they do also employ some of the disabled workers and pay them the minimum wage. They are also very clued up in the report about how to arrange work and paying wages with the complicated benefits legislation.

Anyway I have phoned MCCH and been given the name and number of Sandy Hampson as the project development manager for the garden centre project. I have left a message on her answer phone to ask her to ring me back to discuss whether MCCH will honour the agreement to pay the disabled workers their £3 a day or the minimum wage and generally what their plans are for the centre. I also want to know the timescale for the transfer and whether the promised review of all the disabled workers by Fiona Edwards will go ahead and be completed before the transfer takes place. I also feel that if the disabled workers are found to be entitled to the minimum wage then they may be entitled to large amounts in back pay and the transfer could jeopardise their entitlement to such back payments.

I wonder if MCCH will be any easier to communicate with than SABP have been? If SABP are speeding the transfer through as they seem to be from Fiona Edwards mail yesterday then we have to keep a close eye on what the MCCH plans are althoguh even now I am not sure if the transfer should go ahead given that SABP have all these outstanding promises they made in the board meeting last week like the letters of apology, reinstatement of the £3 a day payments and the promised review of every worker. Will they complete all of these promises before the transfer goes ahead or not?

Fiona Edwards Attempts to Divorce Ceasation of Payments From Legal Requirement for Meaningful Consultation

Jill Goble received the following e-mail from Surrey & Borders NHS Trust Chief Executive Fiona Edwards yesterday.

Cc: des.curley@gmail.com, Christine Carter , Liz Nicholson , Stanley Riseborough , Patrick McCullagh

Subject: RE: http://justice4sabtworkers.blogspot.com

Dear Mrs Gobles

You have asked for information on the following questions:

1. Details of an investigation on national minimum wage legislation at the Old Moat Garden Centre. The Trust is not aware of any investigation being conducted on the national minimum wage, either at the Old Moat Garden Centre or elsewhere. I apologise that the Trust did not respond to this request earlier, but we have been checking that such an investigation is not underway.

2. Details concerning the transfer to alternative providers are covered in the consultation document attached.

Further, you have requested information on the following:

3. The request to transfer work services to an alternative provider has been made by the commissioners of the service, East Surrey PCT and Surrey County Council. As we understand matters, the transfer will continue as requested.

4. Transfer of all services was covered in the consultation document and no further consultation is expected. The decision to cease payments was made by the Trust, whereas the decision to transfer services was made by the commissioners.

I hope this clarifies your outstanding requests.

Yours sincerely



Fiona Edwards

Chief Executive

Surrey and Borders Partnership NHS Trust



Fiona , who got Jill's name wrong again - its Goble not Gobles but the freudian slip is interesting - also forgot to point out that the East Surrey PCT has been part of the Surrey PCT since the 1st of October 2006 . Mind you, the Surrey & Borders NHS Trust is in a complete shambles anyway so nothing new there. There are also a number of other outstanding FOIA requests and matters that absent minded Fiona has yet to address.

Saturday, October 07, 2006

If Not Now When?

At the tenth Board Meeting of the Surrey & Borders Partnership NHS Trust on Tuesday the 28th September 2006, also the day of the Trust's AGM , the full Board unanimously agreed Chief Executive Fiona Edwards recommendations to :

1. Acknowledge that the decision-making process around the modernisation of work services and its outcomes had been far from satisfactory and had adversely impacted on people who attend work services and their families and carers.

2. Write a letter of apology to every individual affected by the cessation of therapeutic payments

3. Re-instate therapeutic payments across the Trust with effect from 1st June 2006 (or the date on which the payments were stopped) , that is to reinstate and backdate them.

The Trust now seems to be dragging its heels on committing to what it very publicly agreed to do so perhaps we should start pushing for the Trust to pay interest on the money it owes to its service users to focus minds.

Similarly, the Board agreed that the Trust should :

• Assess activities undertaken and develop guidelines to differentiate between ‘work’ (for which the NMW or higher will apply), ‘therapy’, ‘training’ or ‘voluntary work’ (for which no payment, other than expenses, will apply).

• Undertake individual assessments on those attending in order to ensure that payment for attending ‘work’ does not adversely impact on benefit.

• Ensure that the work centres remain viable with any increased cost associated increased payments for work undertaken. Any change will be subject to further consultation.

Fiona also agreed to discuss these issues with members of this campaign and yet there are still outstanding and unanswered FOIA questions about investigations into how assessments have been carried out to date , into whether the Trust has even been acting lawfully in the way it has been dealing with some workers at all and about how ongoing planning and consultation with service users and carers needs to be carried out in a more open and honest way.

If the Trust wishes to drag its heels on what it has already agreed to do and to retreat behind ruthless Corporate Affairs Managers ,expensive Damage Control Consultants and slippery Lawyers to wrangle out of things perhaps we should dig our heels in, and start thinking about how we can get legal and other expert advice onside in our campaign to get Justice for the Surrey & Borders Workers.

Friday, October 06, 2006

Letter to Paul Mitchell, SABP's Corporate Affairs Manager

From Jill Goble

Today I wrote the following letter to Paul Mitchell, Surrey & Borders Corporate Affairs Manager after 2 unproductive phone calls with him fobbing me off until next week. After my mail he did at least reply almost straight away. I'll put in his reply as well as my mail below. Like you ( Jill was responding to Rosemary Moore commenting on Trust in-action on the apology, reinstatement and repayment issues at yesterday's FoCus meeting ) I feel there are delaying tactics still going on so that they can close the deal with Richmond Fellowship and be shot of the problem altogether.

I wonder if there is any legal way like getting an injunction or Judicial Review to stop Surrey & Borders going ahead with the transfer until the whole modernisation has been properly reinvestigated?

There must be something we can do.

Anyway will have to think things through over this weekend and get back to trying to get some answers next week.

Here is the mail I sent and Paul Mitchell's quick response:



From: Jill [mailto:jill@goblej
Sent: 06 October 2006 16:51
To: Paul Mitchell
Cc: Christine Carter; Declan Flynn; des curley
Subject: Missing Freedom of Information Act answers.



Dear Mr Paul Mitchell

I refer to the two telephone conversations I have had with you today.

I rang up to find out the answers to my missing Freedom of Information Act questions.

These are first the details of the minimum wage investigation which is being made at the Old Moat garden centre and the other priority enterprises which I asked to be made public to me. The second is on the details of the transfer to the external provider which we believe to be the Richmond Fellowship although even this has not been confirmed.

To these questions I further wish to ask questions under the Freedom of Information Act in particular as to whether in light of the apology, return of the £3 a day and promised review for all the disabled workers the transfer to the external provider will go ahead and if so under what timescale will this happen?

Will there be opportunities for further public consultation before any more transfers are finalised to determine if this is really in the best interests of the disabled workers? I ask this, bearing in mind, that the other decisions made in this modernisation have now been found to be inappropriate and public apologies and retractions have been made in the light of this discovery.

You informed me that Mr Declan Flynn who said he was dealing with my missing answers was off sick but you would ring me back this afternoon with any information you could find out on this matter. When you rang back you told me that you could not find out any information for me today and that I would need to get back in touch with Mr Declan Flynn when he returns to work next week.

I would like to point out that I have been waiting months for these FOIA request answers when the legal obligation is to reply within 20 days. I am also surprised that with all the extensive staff team up at SABP no one could be found to answer my questions today. I am sending copies of this mail to other associated members of your managerial teams who you say also could not provide any answers to my simple questions today.

Yours Sincerely

Jill Goble


Dear Jill

Thank you for this. I have forwarded it to Liz Nicholson and Stanley Riseborough who have been asked to co-ordinate a reply to you.



Paul Mitchell

Corporate Affairs Manager

Surrey & Borders Partnership NHS Trust

18 Mole Business Park, Leatherhead, KT22 7AD

tel: 01372 205813

Thursday, October 05, 2006

Campaign Celebrates First Official Chill Day


We've come a long way as a campaign in the last 4 months with everybody mucking in and doing their best and its clear to me that we all deserve an official break because taking on the system is exhausting. From SABP's official responses and records I've posted on the Campaign Organiser its pretty clear that Fiona Edwards , Peter Kinsey and Declan Flynn et al have been taking annual leave to keep themselves and their lives in balance so today is going to be the Justice for the Surrey & Borders NHS Partnership Garden Centre Workers Campaign's Big Chill Day .

Its our turn to Chill. We've earned it.

And dont worry , the problems arent going to go away while we are all chilling out today as the Surrey & Borders NHS Trust , SCMH and the Richmond Fellowship will be actively scheming on how to wrongfoot the campaign and race through to the conclusions they all decided upon long before they ever consulted service users involved in the Trust's work services.

After our official Big Chill Day I would like to look at better ways to track how FOIA and other enquiries and questions are being handled and dealt with by the Trust, you know, a way to better automate this. We need a system which it makes it easier for us all to keep an eye on the bigger picture while doing the best we all can to fight and keep an eye on our little corner of it.

Perhaps we can also include a better map of how SABP's services work so that if people arent happy with the response they get from Fiona say, they can go to the person responsible for what she does or the Secretary of State for Health or Parliamentary oversight and scrutiny Committee above them.

In the meantime, I want to add a new section , open source free Chill Resources.

Feel free to share your thoughts on how you want/need/plan to Chill today.

Wednesday, October 04, 2006

Elusive Figures

At the Board meeting of the Surrey & Borders Partnership NHS Trust on 28th September 2006 Fiona Edwards was asked to provide a figure for how many service users employed in manual jobs - i.e. not user involvment posts - were employed at the national minimum wage by the Surrey and Borders Tryst.

Fiona declined to provide a figure . Board member Roshan Bailey broke from the sheepish silence the board had maintained throughout the entire discussion of the therapeutic payments issue - thanks guys - to bravely and with a clear note of exasperation in her voice suggest to Fiona that the Trust needed to be able to demonstrate a better record of employing its own service users in a wide variety of ordinary jobs.

I am going to remind Fiona that we still want this question answered.

At the moment we can only surmise, from Fiona's unhelpfulness, that the Surrey & Borders NHS Trust employs very few service users in manual positions and that for all the talk of modernisation of its work services and wads of cash paid to the self-important busybodies from the Sainsbury Centre for Mental Health the Surrey and Borders Trust is still unlawfully discriminating against its service users when it comes to employing them itself.

Lets see an improvement in those figures Fiona - less fancy user involvment posts for paid stooges like the ones who agreed to cut the garden centre workers payments, and more users, on at least the national minimum wage, in simple straighforward ordinary jobs around the Trust so long as they want to and have the ability to do them.

In short Fiona, we expect you to modernise the Surrey & Borders Partnership Trust itself, not simply jiggle around with and flog off your ' lets pretend ' work services.

It would be a good idea to try to get figures for how many service users are employed in non user involvment jobs across all NHS MH trusts as I think we would simply find that there is a clear and unlawful pattern to this self-righteous preaching of equality of opportunity in the public gaze but the same old discriminatory practices when it came to doing anything about it.

Its time to put up or shut up Fiona. Please provide the employment figures we have asked for so we at least know where we stand with Surrey and Borders as an employer and how far your Trust needs to go to actually practice what it preaches.

Oh and if you have any gardening jobs, please send me an application form because although it doesnt sit very well with some people I wouldnt mind an ordinary stable job at the national minimum wage level and bearing in mind that I've spent my entire life savings and lope from threatenened eviction notice to threatened eviction notice every other week trying to make ends meet, I dont think I need to feel ashamed to ask for an ordinary job I can actually do. Do you?

Tuesday, October 03, 2006

Direction

This campaign has recently been criticised by some service users for too overly focussing on work .I think our focus was unavoidable given the nature of the problem but want to openly respond to the criticism anyway rather than mirror the arrogant and dismissive attitude of the Surrey and Borders NHS Trust and the Sainsbury Centre for Mental Health.

There is disagreement here, lets discuss it.

This is my personal response to the criticism which binds no-one else . I just maintain this blog, which is unmoderated and freely open to anyone to post on, and I am not in the business of telling other people what to think or do. I am nothing, a no-one . This blog is here to represent you. Use it/me for that end. Dont sit back as other people use it and then bitch. Thats dumb.

The campaign was accused of being overly focussed on work.


The Justice for the Surrey and Borders Garden Centre Workers Campaign actively pushed for SABP to asses people on the basis of their needs , abilities and circumstances. Fiona Edwards was directly asked to do this on behalf of the campaign at the recent open public Board meeting and this should be clearly reflected in the minutes.

If this is not minuted I will ask why not as I was the person who raised these issues with Ms Edwards at the meeting.

Everyone had an opportunity to have Fiona , the SABP Chief Executive , address their questions and concerns at the recent Board meeting , there was even a dedicated blog entry to remind people of the deadline to submit them precisely because the Board Meeting fell on the same day as the SABP AGM.

We even opened a room to discuss the questions, it did not work very well but mine were discussed with three other people and coordinated with Jill.

We actively tried to get dissenting voices heard.

The campaign is also a loose collective effort.

For example, another supporter of the campaign is anxious to ask questions at a SABP PPI meeting to be held in Redhill on the 3rd of October. Again, its an opportunity for people to publicly ask questions, particularly as Peter Kinsey's replacement Chris Carter is also going to be there for the sole purpose of answering them.

I am for that.

The Justice for the Surrey & Borders Garden Centre Campaign has always been a broad campaign with as much concern for the general welfare and treatment and care of patients as promoting the national minimum wage and employment rights for service users. Many of the garden centre workers are probably not patients, the criticism was that we failed to see people as patients, they are people with learning difficulties.

We, the majority of people involved with this campaign, largely come at things from a mental health perspective however we need to stop imposing our experiences on everyone – including each other sometimes - and start acknowledging and respecting difference otherwise we could bery quicly find ourselves being accused of disability discrimination as well.

At the Board meeting we asked for more consultation with carers as well. In some campaigns carers are frowned upon however this campaign would never have gotten off the ground if one of the garden center workers parents had not contacted the media and got a article on Surrey & Borders decision to cut the workers £3 a day payments into the local newspaper.

That level of invo;vment should be appauded and we;comed/ i certainly we;come it.

Understandably not everyone is going to be happy with the term 'worker' seemingly being used as a synonym for 'patient' ( in which sphere of life is terminology not a problem?) but that is not what has been happening here , indeed the original issue as reported in the local media, flagged up by a Surrey MP and then raised by Jez Bryce , Silvis and others on various MH boards was about disabled people working in the trusts garden centre and other works services having their £3 daily payments taken from them and being expected to work for nothing.

For that to have happened at all, those disabled people clearly had no rights. Indeed, the SABP Board has since unreservedly apologised and admitted the Trust acted on bad advice and wrongly.

Furthermore it transpired , through a Government Report that Jill dug up, that there was a pattern of this happening to disabled people across the country and this information was not released as a part of some NIMHE conspiracy as some may think as organisations like NIMHE, Trusts , the charities and local authorities were identified and slammed in the report as the very organizations engaged in exploiting disabled people in their workplaces.

Indeed, we have just seen the Sainsbury Centre for Mental Health implicated in this during the modernization and externalization of SABP’s work services , particularly Dr Helen Lockett , who has elsewhere written articles condemning others for doing it.

These organizations don’t want to pay disabled people real wages but they are certainly happy to profit from getting real work off them as I discovered recently when a friend of mine who has been working as an IT assistant for the same well known charity for the last five years ( he even designed the database component of the charity’s website ) was given the task of printing off the new Directors introductory speech which praised everybody who worked for the charity except its ‘ volunteers’.

How can a national charity have unemployed disabled volunteers ( or any other for that matter ) working for them for five years without so much as a contract.

It’s a national disgrace as there’s nothing charitable about that kind of exploitation.

Ditto for many services and voluntary sector training schemes. They are not professionally operated or recognized schemes at all. Disabled people should have access to quality professional training and receive payment at the minimum wage level of the equivalent of an education grant as they are trained.

Being disabled and unemployed should not fear their situation screams out ‘ Hey come make some money off me pretending to train me or find me a job’.

Disabled people shouldn’t just be targetted by Government Departments, services or charities just because they are on benefits either. Not all disabled people are service users in the sense the term has been bandied around in this thread and not all service users are going to benefit from employment and training schemes either. Most people understand this.

But lets make one thing clear, it costs services and charities next to nothing to operate cheap employment and training programs where disabled people work or train for nothing and have no contractual or other rights, so it seems to me that we best protect disabled people from being abused in these schemes by ensuring that the minimum wage is paid as Trusts and charities arent going to be that keen to pay people more to get them off a lesser amount in benefits if they know there is little chance of doing so anyway.

At the moment it pays services and the charities to do this because they get funded by the DWP and other bodies and the disabled workers and trainees arent a cost. The introduction of the national minimum wage though would, through the price mechanism , prompt services and the charities to better target this provision at people who actually wanted and were clearly able to benefit from it.

More to the point, just expecting people to be nice and kind clearly hasnt worked here has it? nor has the PPI mechanism or any of the other costly bureaucratic nonsense which is supposed to be in place to protect disabled people as workers or patients.

There were no protections in place here.

Thats why this blog exists and why different people bring different skills , abilities, experiences , concerns and ways of doing things to the campaign. I hope people will continue to do this and as long as they do this blog is going to remain online.

Monday, October 02, 2006

What We Are About

"We are dealing with a health and care body here which will need to re-assess individuals"

This campaign actively pushed for SABP to do just that on the basis of service users needs , abilities and circumstances. Fiona Edwards was directly asked to do this on behalf of the campaign at the recent open public Board meeting and this should be clearly reflected in the minutes.

Everyone had an opportunity to have Fiona , the SABP Chief Executive , address their questions and concerns at the recent Board meeting , there was even a dedicated blog entry to remind people of the deadline to submit them precisely because the Board Meeting fell on the same day as the SABP AGM.

We even opened a room to discuss the questions, it did not work very well but mine were discussed with three other people and coordinated with Jill.

The campaign is also a loose collective effort. For example, another supporter of the campaign is anxious to ask questions at a SABP PPI meeting to be held in Redhill on the 3rd of October. Again, its an opportunity for people to publicly ask questions, particularly as Peter Kinsey's replacement Chris Carter is also going to be there for the sole purpose of answering them.

The Justice for the Surrey & Borders Garden Centre Campaign has always been a broad campaign with as much concern for the general welfare and treatment and care of patients as promoting the national minimum wage and employment rights for service users. Many of the garden centre workers are probably not patients, they are people with learning difficulties.

We, the majority of people involved with this campaign, largely come at things from a mental health angle however we need to stop imposing our experiences on everyone – including each other sometimes - and start acknowledging and respecting difference otherwise we could find ourselves being accused of disability discrimination.

At the Board meeting we also asked for more consultation with carers as well. In some campaigns carers are frowned upon however this campaign would never have gotten off the ground if one of the garden center workers parents had not contacted the media and got a article on Surrey & Borders decision to cut the workers £3 a day payments in the local newspaper.

Understandably not everyone is going to be happy with the term 'worker' seemingly being used as a synonym for 'patient' ( in which sphere of life is terminology not a problem?) but that is not what has been happening here , indeed the original issue as reported in the local media, flagged up by a Surrey MP and then raised by Jez Bryce , Silvis and others on various MH boards was about disabled people working in the trusts garden centre and other works services having their £3 daily payments taken from them and being expected to work for nothing.

For that to have happened at all, those disabled people clearly had no rights. Indeed, the SABP Board has since unreservedly apologised and admitted the Trust acted on bad advice and wrongly.

Furthermore it transpired , through a Government Report that Jill dug up, that there was a pattern of this happening to disabled people across the country and this information was not released as a part of some NIMHE conspiracy as some may think as organisations like NIMHE, Trusts , the charities and local authorities were identified and slammed in the report as the very organizations engaged in exploiting disabled people in their workplaces.

Indeed, we have just seen the Sainsbury Centre for Mental Health implicated in this during the modernization and externalization of SABP’s work services , particularly Dr Helen Lockett , who has elsewhere written articles condemning others for doing it.

These organizations don’t want to pay disabled people real wages but they are certainly happy to profit from getting real work off them as I discovered recently when a friend of mine who has been working as an IT assistant for the same well known charity for the last five years ( he even designed the database component of the charity’s website ) was given the task of printing off the new Directors introductory speech which praised everybody who worked for the charity except its ‘ volunteers’.

How can a national charity have unemployed disabled volunteers ( or any other for that matter ) working for them for five years without so much as a contract.

It’s a national disgrace as there’s nothing charitable about that kind of exploitation.

Ditto for many services and voluntary sector training schemes. They are not professionally operated or recognized schemes at all. Disabled people should have access to quality professional training and receive payment at the minimum wage level of the equivalent of an education grant as they are trained.

Being disabled and unemployed should not fear their situation screams out ‘ Hey come make some money off me pretending to train me or find me a job’.

Disabled people shouldn’t just be targetted by Government Departments, services or charities just because they are on benefits either. Not all disabled people are service users in the sense the term has been bandied around in this thread and not all service users are going to benefit from employment and training schemes either. Most people understand this.

But lets make one thing clear, it costs services and charities next to nothing to operate cheap employment and training programs where disabled people work or train for nothing and have no contractual or other rights, so it seems to me that we best protect disabled people from being abused in these schemes by ensuring that the minimum wage is paid as Trusts and charities arent going to be that keen to pay people more to get them off a lesser amount in benefits if they know there is little chance of doing so anyway.

At the moment it pays services and the charities to do this because they get funded by the DWP and other bodies and the disabled workers and trainees arent a cost. The introduction of the national minimum wage though would, through the price mechanism , prompt services and the charities to better target this provision at people who actually wanted and were clearly able to benefit from it.

More to the point, just expecting people to be nice and kind clearly hasnt worked here has it? nor has the PPI mechanism or any of the other costly bureaucratic nonsense which is supposed to be in place to protect disabled people as workers or patients.

There were no protections in place here.

Thats why this blog exists and why different people bring different skills , abilities, experiences , concerns and ways of doing things to the campaign. I hope people will continue to do this and as long as they do this blog is going to remain online.

Sunday, October 01, 2006

Birmingham Users Win Consultation

A Birmingham MH activist's Blog is reporting the following :

Userwatch has had sent to it a flyer showing that in North Birmingham Kingstanding UK , a consultation meeting has been gained for the locality after some pressure was applied and requests at a recent Council Overview Scrutiny Health Committee meeting were made directly to the Mental Health Trust who were in attendance there

Userswatch learns that some people in Kingstanding will be making the most of this and making sure the information is shared around as best as it can be . Its a short run in though really because the consultation ends on Oct 23rd and so far there has been paltry information surrounding the advantages and disadvantages of Foundation Trust status for the public to digest ..

Already Dept Of Health estimates show that 85% of patients can be captured in some statistical methods which in turn will be used to control budgets allocated to the new Mental Health FT Trusts.

The stats are based on predictions on how to spend money based on current patterns of spends, yet this is flawed already some Users claim , because some conditions are not at all well catered for and are quite serious though left out of the treament cores which have increasingly become medical model orientated with little option for other types of conditions which are socially caused .

Its clear to Userwatch some conditions are not being catered for and involve high levels of psychic pain and the need for deep therapeutic intervention . Even those conditions on the medical model side cannot get enough "talking therapy" intervention which offers extra ways to navigate and build trust in dealing with emotional pain and the "internal world" of affect as well as how the present day world might collide into that for them

It is estimated by the DoH that 15% of patients cannot be captured properly within its new 13 clusters of predictive typing designed for Mental Health Foundation Trusts leading to a "payment by results" table of patient-types who fall within it - and therefore the others who do not .

So the question needs to be asked :

Are there any advantages to Foundation Trusts in Mental Health .. ? We can say immediately - not for the 15% it appears ..

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